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How smg777 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you use your smg777 account, how we store it, and what rights you have over it.

Account data protectedDANA, OVO, GoPay wallet info handled securelyYour rights clearly statedNo data sold to third partiesContact us to request changes
smg777 How smg777 Handles Your Personal Information
HOW WE PROTECT DATA

Our Data Handling and Account Security Practices

We apply a layered approach to keeping your account data safe. SSL encryption covers all data in transit between your device and our servers. Account access requires password authentication plus OTP verification sent to your registered phone — the same number linked to your DANA or OVO wallet. Cookies on the smg777 site are used for session management and basic analytics; you can adjust non-essential cookie preferences from your browser settings. We retain your data only as long as your account is active or as required under applicable local legal obligations, after which it is securely deleted.

SSL Encryption

All data moving between your browser or mobile app and our servers is encrypted in transit, covering login credentials and wallet payment details.

OTP Account Access

Every login triggers a one-time password to your registered phone number, adding a direct verification step before your account opens.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see how pages perform. Non-essential cookies can be turned off in your browser.

Data Retention Policy

We keep account and transaction data only for as long as legally required or while your account remains active. Deletion requests are handled by our support team.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete your personal data, our support team handles these requests directly. You can reach us through live chat on the smg777 site, by email, or through our in-app messaging channel. We aim to acknowledge your request promptly and resolve it in line with applicable data handling obligations where local law permits.

Live Chat Start a chat session from your smg777 account dashboard to raise a data access or correction request with our support team.
Email Support Send your privacy request to our support email. Include your registered account name and the specific data action you are requesting.
In-App Messaging Use the message icon inside the smg777 mobile interface to submit account data queries, including wallet-linked information requests.

Common Questions About Your Data Rights

These are the questions we hear most from account holders in Indonesia about how their personal data, wallet information and account activity are managed under this policy.

We collect your name, email, phone number and payment wallet identifiers — such as your DANA or OVO account reference — used to verify your identity and process transactions.

Wallet data is shared only with the payment processor needed to complete your transaction. We do not pass your DANA or GoPay details to unrelated third parties or advertising networks.

Contact our support team via live chat or email with your registered account name. We will provide a summary of the data we hold, subject to applicable local legal requirements.

Yes. Submit a deletion request through live chat or email. We will process it in line with our retention obligations — some records may be kept if required by financial or legal rules in permitted regions.

Session cookies keep you logged into your account. Analytics cookies help us understand page performance. Non-essential cookies can be disabled in your browser settings without affecting account access.

When your account is closed, we retain only what local legal obligations require — typically transaction records for a defined period. All other personal data is deleted once that retention window ends.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.